Relationships come first and above all else: with one another, our employees, our team, our customers, and our vendors.
We work to enrich every life that we touch. In order to achieve this, we listen, we are responsive, and we are skillful in our communication. We seek to understand what our customers value and put that value in the forefront as we work to create their products. Together, we celebrate our successes and, even when working through the toughest challenges, we never lose our sense of humor.
Our actions align with our words, resulting in trust and dependability.
We want the same things for ourselves as we want for our team and customers. We recognize that the purpose of growth is a means to serve the betterment of our team, not just growth for growth’s sake. We aim to grow our people personally and professionally through every stage of their life: starting their career, raising families, or looking ahead to retirement. This intentional growth translates to sustainability, living wage and the seed-corn for generational wealth.
We communicate honestly and directly.
We speak to the heart of the issue in a straightforward and effective manner. We take responsibility for our actions and our word. In doing so, we have cultivated the most respectful and achieving shop floor in our industry.
We operate on seeing the array of possibilities and doing all that we can to bring these to life.
We recognize our agency and we joyfully show up and stand by the choices we make. We aim the compass of our attitude towards positivity in creating what the customer values and desires. We use this as the lens to prioritize solutions and deliver the best product.
Blending precision with consistency delivers quality craftsmanship.
Our ISO 9001:2015 certification is one part of what creates a dependable and responsive product. Our Quality Management System (QMS) defines the practices and policies we have in place and set us up for success. We pair our QMS with the custom work we create: while we follow uniform practices, no job is a template and everything we create is unique and on time.
We strive to outperform the expectations laid out before us.
We are proactive in our thinking as we see no job as ordinary. Being in custom work gives us the unique opportunity to especially listen to, understand and carry out a solution that works better for our customer. We have no cookie cutter solutions, and we use this to our advantage in creating a better-than-expected product.